Warranty Activation (RMA)
How to ask for warranty activation?
2 years warranty (from the date of the sale).
We only take responsibility for the products that were sold in our store, with a copy of the original invoice and the RMA form (available above). From the moment we receive products with no proper documentation, we don't take responsibility for delays in the activation of the warranty. If we get products with no information at all, we do not activate the warranty.
We also inform that we assume the shipping costs (in the first 15 days after the sale) within Continental, Madeira and Azores.